Last Updated: 10 March 2026
Thank you for shopping with Giftzini.com. We strive to deliver your personalized gifts safely and on time. Please read our shipping policy to understand how orders are processed and delivered.
1. Order Processing Time
Since most products on Giftzini are customized and personalized, each order is specially created after it is placed.
- Order processing time: 1–3 business days
- Production time may vary depending on the product and customization.
Orders are processed only after successful payment confirmation.
2. Shipping Time
After production is completed, your order will be shipped through our delivery partners.
Estimated delivery times:
- Metro Cities: 3–5 business days
- Other Cities & Towns: 4–7 business days
- Remote Areas: 5–9 business days
Delivery time may vary depending on the courier service and location.
3. Shipping Charges
Shipping charges may vary based on:
- Delivery location
- Product weight and size
- Promotional offers or discounts
Any applicable shipping charges will be clearly shown during checkout.
4. Order Tracking
Once your order is shipped:
- You will receive a tracking number via email or SMS.
- You can track your shipment through the courier partner’s tracking system.
5. Delivery Address
Please ensure that your shipping address, phone number, and pin code are correct while placing the order.
Giftzini will not be responsible for delivery issues caused by:
- Incorrect address
- Incorrect contact details
- Customer not available during delivery
6. Delivery Delays
While we try our best to deliver orders on time, delays may occur due to:
- Courier partner issues
- Weather conditions
- Natural events
- High order volume during festivals or special occasions
In such cases, we appreciate your patience and understanding.
7. International Shipping
Currently, Giftzini ships only within India.
We may expand international shipping in the future.
8. Damaged Packages
If you receive a package that appears damaged:
- Please take photos of the package and product immediately.
- Contact us within 48 hours of delivery.
Our team will review the issue and assist you accordingly.
9. Contact Us
If you have any questions regarding shipping, please contact us:
Email: support@giftzini.com
Website: https://giftzini.com
Free shipping on orders of ₹499 and above
Delivery is available within India. Shipping is ₹50 for an order subtotal below ₹499, and free for a subtotal of ₹499 or more after discounts. The applicable shipping charge is shown at checkout.
Sharing your personalization details
After checkout, send your order ID, photos and exact names/messages to WhatsApp +91 99154 10099. Production takes 1–3 business days after successful payment and complete customization details. Courier delivery time is additional.