Last Updated: 10 March 2026
Welcome to Giftzini.com. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
If you do not agree with any part of these terms, please do not use our website.
1. Use of the Website
By using Giftzini.com, you agree that:
- You are at least 18 years old or using the website under the supervision of a parent or guardian.
- You will provide accurate and complete information while placing orders.
- You will not use the website for any illegal or unauthorized purposes.
Giftzini reserves the right to refuse service or cancel orders if misuse is suspected.
2. Products and Customization
Giftzini specializes in personalized and customized gifts.
Customers are responsible for:
- Uploading correct photos
- Providing accurate names, text, and messages
- Checking spelling and design before placing the order
Once the order is confirmed and production begins, changes may not be possible.
Giftzini is not responsible for errors provided by the customer during customization.
3. Pricing
All prices listed on Giftzini.com are displayed in the applicable currency and may change without prior notice.
We reserve the right to:
- Modify product prices
- Correct pricing errors
- Cancel orders placed due to incorrect pricing
If an order is cancelled due to a pricing error, a full refund will be issued.
4. Payments
All payments must be made through the secure payment methods available on our website.
Giftzini does not store your card or payment information. Payments are processed through trusted third-party payment gateways.
Orders will be processed only after successful payment confirmation.
5. Order Processing
Once an order is placed:
- The order enters the production stage.
- Personalized items are created based on the provided design.
- The product is then packed and shipped to the delivery address.
Production time may vary depending on the product type.
6. Shipping and Delivery
Giftzini works with third-party courier partners for delivery.
Delivery timelines may vary depending on:
- Location
- Courier partner service
- Weather or logistical conditions
Giftzini is not responsible for delays caused by courier services or incorrect addresses provided by customers.
7. Returns and Refunds
Returns and refunds are governed by our Refund & Returns Policy.
Due to the customized nature of products:
- Personalized items are generally non-returnable
- Replacement may be provided for damaged or defective products
Please review our Refund Policy for complete details.
8. Intellectual Property
All content on Giftzini.com including:
- Website design
- Logos
- Graphics
- Images
- Product designs
- Text and content
are the intellectual property of Giftzini and may not be copied, reproduced, or used without permission.
9. User Uploaded Content
When uploading photos or content for personalization, you confirm that:
- You own the rights to the content
- The content does not violate any copyright or legal rights
Giftzini is not responsible for any copyright issues arising from customer-provided content.
10. Limitation of Liability
Giftzini will not be liable for:
- Indirect or consequential damages
- Loss caused by misuse of products
- Errors in customer-provided customization details
Our maximum liability is limited to the value of the purchased product.
11. Changes to Terms
Giftzini reserves the right to update or modify these Terms & Conditions at any time.
Changes will be posted on this page with an updated Last Updated date.
12. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Email: support@giftzini.com
Website: https://giftzini.com